Imagine you have started creating a survey to better understand your consumers. You have questions, but you’re unsure of how to get the insights you...

It’s been roughly two decades since the creation of what is now referred to as insight communities. Since then, insight communities have become a...

Insight communities have seen tremendous growth and enjoy a very high penetration rate within the market research world. In fact, a Q3/Q4 Greenbook...

A fundamental strength of an insight community is having a standing group of customers ready to provide feedback and ideas as needed. To ensure the...

Once you’ve determined that an insight community is a valuable piece of your research strategy that will either replace or complement your traditional...

Perhaps one of the most well-known examples of market research is the Nielsen ratings system that started in the 1920s as a way of measuring radio...

The best customer-focused companies today are interested in generating more value for their customers by gaining a better understanding of their...

According to Gartner, 89% of marketers expect customer experience (CX) to be their primary differentiator in 2017. Many companies’ CX programs however,...

Discussion boards are a great way to receive feedback as well as promote conversation between participants about a specific topic or issue. Offering...

Not only has the marketplace become more fast paced due to constantly enhanced technologies and more informed consumers, but companies’ key decision...