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customer journey map
06.30.2021
Customer Journey Mapping in Insight Communities
Customer journey mapping is a great way to become familiar with the customer experience. Understand what your customers want to achieve in different s...
Liza Armstrong
08.31.2020
What are Market Research Online Communities? (MROC 101)
Market research online communities are used to secure actionable insights from VoC feedback and ideas in order to enhance customer experience. (CX)