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cx
08.26.2022
UX Testing in Insight Communities
As the marketplace grows to be more and more customer focused, organizations need to put resources towards enhancing both the customer experience (CX)...
My Take
06.30.2021
2021 Market Research Technology Trends
What will the biggest trends in market research be in 2021? Here is a list of trends that are expected to shape the industry going forward.
Liza Armstrong
06.30.2021
Customer Journey Mapping in Insight Communities
Customer journey mapping is a great way to become familiar with the customer experience. Understand what your customers want to achieve in different s...
Liza Armstrong
05.20.2021
Understanding CXM and Insight Communities
What is CXM? In this article we discuss customer experience management and dive into its new emerging role in insight communities.
My Take
04.08.2021
Understanding Market Research Panels and Insight Communities
For many years the terms panel and online insight community have long been confused. Learn descriptions for each and common applications.
My Take
03.09.2021
PRESS RELEASE: My-Take Communities Offer Online UX Insights Feature with New Release
“My-Take Experiences” Online UX Activity Adds a Powerful New Capability for Companies to Evaluate Their Customers Online Behavior and Opinions
My Take
01.25.2021
How do UX, CX, and Market Research Work Together?
How will user experience (UX) and customer experience (CX) work together to shape the future of market research? Learn how UX, CX, and market researc...
Liza Armstrong
09.09.2020
COVID-19: Qualitative Market Research Tools
Market Research during COVID-19: How to Continue Qualitative Research By: My-Take, Leading-Edge Market Research Online Communities
Kait Hanerfeld
09.01.2020
Interview: Market Research Intern, Georgia Taylor
In this article, we interview Georgia Taylor on her experience being a Market Research Intern at My-Take.
My Take
08.31.2020
What are Market Research Online Communities? (MROC 101)
Market research online communities are used to secure actionable insights from VoC feedback and ideas in order to enhance customer experience. (CX)