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Best Insight Community Platforms: Features, Use Cases & How to Choose

This guide explains what defines the best insight community platforms, the core capabilities that separate leading solutions from basic tools, and how...

Resources

Girl Scout Cookies

The Girls Scouts are celebrating 100 years of service this year. And guess what, they still run the cookie drive like 100 year ago.

Getting Onboard with Video, and Getting Video Right

If a picture is worth a thousand words, then what is a video worth? I would have to guess, a lot.

2012 Business Resolutions

A recent NYT's article indicated that by the end of January, 36% of folks that make a New Year's resolution will have already lost their battle.

How to Break the Decision Logjam on Your New Product or Program

I remember once finding myself in a tense conference room with several other managers. We were trying to make the decision on a package for a key new...

Oops We Didn't Realize You Were Our Customer

A recent study by Parks Associates asked 2,000 consumers ages 18+ about their buying habits within the consumer tech space. You may be surprised by t...

In-Home Testing Growing

Increasingly our clients are utilizing the 'Home Activity' or 'Home Use Test' component of our online insight communities.

Justice Usually Prevails in a Community Environment

Brands are sometimes a little nervous watching tough discussions play out in an online community environment, even when it is private.

Listening regularly to the bad and the good

In some large organizations, marketers and executives don't interact with consumers unless a specific complaint or issue happens to rise up through th...

Say it isn't so Friendly's

Having lived in New England for more than a decade, I was certainly sad to learn that Friendly's would be filing for bankruptcy protection.